We make sure every parcel reaches its destination on time
Follow My Parcel is an innovative shipment visibility solution from Fullers Fulfilment that allows us to help you boost brand confidence, win more positive reviews and encourage repeat business.
Utilising the latest fulfilment technology used by major brands, Follow My Parcel helps us ensure every one of your parcels reaches the customer exactly when it should. It doesn’t just track parcels; it enables us to proactively catch and follow up on any shipment issues promptly - giving us the power to go above and beyond for you.
How does Follow My Parcel work?
When you outsource your fulfilment to Fullers, you can choose from Standard or Premium options. We’ll integrate Follow My Parcel into your arrangement with us for as little as 5p per order for our Standard service; this includes:
- Proactive checks every day to catch any shipping issues
- Swift liaison with couriers when an order falls behind schedule
Integrated with all major courier companies, Follow My Parcel streamlines parcel tracking in a fast-moving ecommerce environment, to keep your ecommerce business thriving.
Our Premium service
Upgrade to Follow My Parcel Premium for 10p per order, and send your own, personalised shipping notifications linked to a bespoke landing page.
These will allow your business to customise hyper relevant content for your brand, to be delivered on the platforms that your customers use; email, SMS, chatbot, or messenger. Extra features can also be added, such as ads or promos.
What we offer
Streamlined parcel tracking
Proactive daily shipping checks
Less hassle, more repeat business for your brand
Standard and premium options
Personalised shipping notifications
AN ENHANCED CUSTOMER EXPERIENCE
Follow My Parcel will benefit your business in many ways
Better shipping visibility and proactive parcel tracking and management from us translates into tangible advantages for you:
- Enjoy peace of mind, knowing that our extra, proactive checks will catch any shipment issues ASAP
- Say goodbye to bad reviews and lost sales due to vague parcel tracking and late delivery
- Win back time and cost spent on lost and delayed parcels
- Unlock the engagement opportunities hidden in shipment and delivery notifications, to drive future sales
- Elevate your customer experience above your competitors
Follow My Parcel helps create a seamless post-purchase customer experience that will make it easy for customers to decide to shop with you, time and time again.