Fullers Logistics celebrates five award-winning years with BMW Group UK


Fullers Logistics is pleased to announce that it has received a fifth consecutive Gold Award from premium automotive brand BMW Group UK. The award commemorates Fullers’ commitment to excellence and recognises an overall service & performance score of 99.82% in 2018 for their Dealer Metro Distribution Centre (DMDC) that it operates on behalf of the automotive manufacturer in Slough, Berkshire.


The DMDC is a dedicated warehouse solution developed and managed by Fullers Logistics for the receipt, put-away, pick/pack and same day dispatch of up to 1,500 lines per day of automotive components and fast moving service parts, supporting the BMW Group UK based in the South of England and South Wales.

Fullers BMW Award 2018Achieving Gold

“We are measured across a range of operational elements throughout the year including quality, stock management, pick accuracy and on-time delivery,” explains Tony Dempsey, Divisional Managing Director at Fullers Logistics. “Although we have technology in place to assist with the fulfilment process, it’s really the people behind the process that have enabled Fullers to achieve this recognition from BMW year on year.”

Gold awards are bestowed for achieving a minimum of 99.80% accuracy across these areas and this is the fifth consecutive year that Fullers Logistics has exceeded these targets.

Ensuring Success

“We regularly and proactively evaluate all aspects of the service that we provide at the DMDC to identify areas where we can increase efficiency, ensure accuracy and improve productivity. I hope that our continual focus will enable us to continue exceeding our SLA’s to BMW Group UK for years to come,” concludes Dempsey.


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