Success Stories

Case Study: Third Party Logistics Solution for Pots & Co.


Fullers Logistics provides a tailored third party logistics solution to Pots & Co. which includes receipt, storage and “just-in-time” despatch of multiple types of packaging.

An integrated warehouse management system provides the client with complete visibility of stock volumes to ensure seamless production and onward distribution of luxury desserts.

Founded in 2012, Pots & Co. has gone from strength to strength making Michelin quality desserts, each prepared in special ceramic ramekins that can be effortlessly moved from fridge (to oven) to table.

Pots & Co. manufactures desserts at its UK production facility in West London and exports globally to Europe, the USA and Australia. The company has also been named by The Sunday Times as one of the “Top 10 Ones to Watch” in the 20th edition of its Fast Track list.

“After a sustained period of growth, we needed to find a logistics partner that could support the expansion of our operation. Fullers Logistics had an incredible reputation in the market for providing logistics solutions that complement a fast paced food manufacturing facility such as ours. They quickly proved they were an excellent choice.” Kate Johnson Purchasing & Logistics Manager Pots & Co. Ltd

Before engaging with Fullers Logistics, Pots & Co. kept all the packaging materials for its unique desserts at its production facility. However, the exceptional growth of the company quickly meant that space used for storage was becoming increasingly limited and was at risk of interfering with the manufacturing process.

Fullers worked closely with Pots & Co. to identify a suitable storage solution and outlined a process to ensure that the correct packaging including ceramic ramekins, lids and cardboard sleeves are delivered to the production facility just-in-time.

Fullers recommended one of its multi-user warehouses based in Slough to meet Pots and Co.’s individual needs. As well as the ability to store the different types of packaging required to make over a dozen desserts, the multi-user option provides a flexible storage solution for Pots & Co. that can be scaled to meet future demand.

“Fullers has an excellent understanding of our business needs. Their ability to react to our changing demands is a real benefit and has allowed us to increase capacity and engage with new clients for further growth. We trust Fullers and look forward to continuing our partnership.” Kate Johnson Purchasing & Logistics Manager Pots & Co. Ltd

Regular deliveries to the production facility ensure that Pots & Co. has the right packaging at the right time. This increases efficiency when packaging the finished puddings and preparing them for onward global distribution.

Using an integrated warehouse management system and barcode scanning technology Fullers can check goods in and out of the warehouse and is able to provide Pots & Co. with up-to-date and accurate visibility of packaging stock levels to guarantee production continuity.

A dedicated account manager at Fullers Logistics regularly and proactively reviews all aspects of the operations it undertakes for Pots & Co. to identify potential areas where further improvements can be made to improve efficiency and productivity.


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