Our Technology

A strategic tool for success

Our technology and capabilities continually evolve to make sure we’re always delivering what’s best for our clients.

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Our approach

Delivering performance, functionality, and support as standard

When it comes to technology, there are three must-haves – performance, functionality and support. Our combination of expert people, latest technology and efficient processes means that is exactly what you get from us.

What you get as a standard technology offering:
  • Full access to our warehouse management system (WMS)
  • WMS training to make sure you’re getting the best functionality and efficiency.
  • Reporting capabilities with access to essential data and insights on performance, productivity and resourcing.
  • High system reliability thanks to our proactive uptime monitoring tools.

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Our Software

Seamless integration with your ecommerce software

Process orders faster

Save time usually spent in manual spreadsheets with intuitive order processing software. Complex order requirements are made easy with features like automated order rules and batch scheduling.

Seamless integrations

Seamlessly integrate with your ecommerce software for real-time order and stock updates, ensuring smooth manufacturing and happy customers.

Quick reporting

Enhance your brand and the customer experience with customised invoices, packing slips, picking lists and despatch notes. All created within seconds.

Automate workflows

Control the flow of stock with automated workflows that allow you to create and set rules, easily speeding up the full despatch process from picking straight through to shipping.

What makes us different?

State-of-the art technology and our ongoing commitment to improvement

We don’t use out-of-the-box technology. We partner with vendors to get the best fit – for ourselves and our customers.

The result?

Our technology estate incorporates multiple platforms to provide a comprehensive solution that covers order processing, warehousing management, delivery, customer support and data analytics.

  • Warehouse management system that integrates with all leading ecommerce platforms and delivers streamlined stock management, planning and reporting
  • Customised APIs that offer you seamless integration, tailored data access and enhanced functionality
  • Our technology team delivers expert support and advice, and consultancy on the best use of APIs, integrations and customisations
  • Bespoke dashboards give you real-time visibility of systems, performance and uptime

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Our expert team

Expertise you can rely on

Your dedicated technology team includes staff from across the business working to provide you with the best functionality, outcomes and support.

  • Expert support – access to knowledgeable professionals for technical assistance and troubleshooting
  • Consultation services – guidance on API development, system integrations, customisation options
  • Continuous improvement – a team that is always pushing the boundaries of what’s possible to get the best out of our solutions to benefit our clients
  • Proactive monitoring – using software tools for tracking system availability and preventing disruptions

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Additional Technology Services

Tracking, Reporting, and Integration Solutions

Efficiency, insight and performance – Taken to the next level with our next level technology services

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FollowMyParcel

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Parcel tracking in real-time across all couriers. It doesn’t just track parcels; it enables us to proactively catch and follow up on any shipment issues promptly – giving us the power to go above and beyond for you.

Enhanced reporting

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Semi-manual key performance indicator (KPI) reports and advanced analytics through Access Workspace and Power BI.

API development support

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Consultants and developers available for custom API integrations and data access tailoring.

 

“The Fullers Fulfilment team has been a pleasure to work with.”

Their professionalism and engagement are truly commendable. They consistently delivered a high quality of service that exceeded my expectations. I’m so impressed with their work that I’ve always been happy to recommend Fullers as the best warehouse around. I’m confident they’ll continue to provide exceptional support to my successor.

Business Analyst
Mars Petcare
 

“Thank you to all the Fullers team for their effort this week.”

It was really wonderful to see the high amount of orders picked and dispatched before the Easter holiday.

Jens Damgaard
Regional Commercial Director at Essential Foods
 

“Working with Fullers has impacted Neolife in such a positive way. We have speedy lead times because of the input of their local logistics knowledge.”

What makes Fullers a great fulfilment supplier are the staff themselves – ‘The Fullers Team’. They’ve all assisted Neolife from the very start of our relationship.

Rikard Hjert
Neolife
 

“The integration with Fullers was seamless and fast. We are in contact with them every day and have built up a great relationship.”

They are responsive and honest, and always ready to help if any issue arises with our website or product.

Estelle Raison
Fable & Mane
Lilla Horvath

Lilla Horvath, Client Solutions Manager

Ready to take your brand to the next level?

Talk to us today to find out how we can help elevate your brand.

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