Overview Follow My Parcel is an innovative shipment visibility solution from Fullers Fulfilment Follow My Parcel allows us to help you boost brand confidence, win more positive reviews and encourage repeat business. Utilising the latest fulfilment technology used by major brands, Follow My Parcel helps us ensure every one of your parcels reaches the customer exactly when it should. It doesn’t just track parcels; it enables us to proactively catch and follow up on any shipment issues promptly – giving us the power to go above and beyond for you. How does it work? How does it work? How does it work? Superior Shipment Tracking How does Follow My Parcel work? When you outsource your fulfilment to Fullers, you can choose from Standard or Premium options. We’ll integrate Follow My Parcel into your arrangement with us for as little as 5p per order for our Standard service; this includes: Proactive checks every day to catch any shipping issues Swift liaison with couriers when an order falls behind schedule Integrated with all major courier companies, Follow My Parcel streamlines parcel tracking in a fast-moving ecommerce environment, to keep your ecommerce business thriving. Book a discovery call Book a discovery call Book a discovery call What we offer Tracking at your fingertips Streamlined parcel tracking Proactive daily shipping checks Timely delivery Less hassle, more repeat business for your brand Standard and premium options Personalised shipping notifications Our Premium service Personalised shipping alerts & branded landing pages Upgrade to Follow My Parcel Premium for 10p per order, and send your own, personalised shipping notifications linked to a bespoke landing page. These will allow your business to customise hyper relevant content for your brand, to be delivered on the platforms that your customers use; email, SMS, chatbot, or messenger. Extra features can also be added, such as ads or promos. Custom landing pages + Take your customer experience further with customised, branded landing pages that keep shoppers up to date on their parcel’s journey in a clear, user-friendly way. Personalised email notifications + Make your brand the hero with personalised, branded emails that keep your customers informed every step of the way. An enhanced customer experience Follow My Parcel will benefit your business in many ways Better shipping visibility and proactive parcel tracking and management from us translates into tangible advantages for you: Enjoy peace of mind, knowing that our extra, proactive checks will catch any shipment issues ASAP Say goodbye to bad reviews and lost sales due to vague parcel tracking and late delivery Win back time and cost spent on lost and delayed parcels Unlock the engagement opportunities hidden in shipment and delivery notifications, to drive future sales Elevate your customer experience above your competitors Get started Get started Get started “The Fullers Fulfilment team has been a pleasure to work with.” Their professionalism and engagement are truly commendable. They consistently delivered a high quality of service that exceeded my expectations. I’m so impressed with their work that I’ve always been happy to recommend Fullers as the best warehouse around. I’m confident they’ll continue to provide exceptional support to my successor. Business Analyst Mars Petcare “Thank you to all the Fullers team for their effort this week.” It was really wonderful to see the high amount of orders picked and dispatched before the Easter holiday. Jens Damgaard Regional Commercial Director at Essential Foods “Working with Fullers has impacted Neolife in such a positive way. We have speedy lead times because of the input of their local logistics knowledge.” What makes Fullers a great fulfilment supplier are the staff themselves – ‘The Fullers Team’. They’ve all assisted Neolife from the very start of our relationship. Rikard Hjert Neolife “The integration with Fullers was seamless and fast. We are in contact with them every day and have built up a great relationship.” They are responsive and honest, and always ready to help if any issue arises with our website or product. 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